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Legal

HIPAA Notice of Privacy Practices

Last updated: June 15, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our commitment

Journey and the affiliated medical practice are required by law to maintain the privacy of your Protected Health Information ("PHI") and to provide you with this notice of our legal duties and privacy practices.

How we may use and disclose PHI

  • Treatment: We share PHI with clinicians and pharmacies to provide care.
  • Payment: We use PHI to bill and collect payment for services.
  • Healthcare operations: We may use PHI for quality assessment, training, and business management.
  • As required by law: We may disclose PHI when required by federal, state, or local law.
  • Public health and safety: We may disclose PHI to prevent serious threats to health or safety.

Your rights

  • Inspect and copy your PHI
  • Request corrections to your PHI
  • Request restrictions on certain uses and disclosures
  • Request confidential communications
  • Receive an accounting of disclosures
  • Receive a paper copy of this notice
  • Be notified of breaches of unsecured PHI

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at privacy@journeyhealth.example or with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr. We will not retaliate against you for filing a complaint.

Contact

Privacy Officer · privacy@journeyhealth.example · 1-800-000-0000 · Journey Health, Inc., 123 Wellness Way, Suite 400, New York, NY 10001.