Contact
We're here to help.
Reach our care team, customer support, or compliance team using the channels below.
Phone
1-800-000-0000
Mon–Fri · 9am–6pm ET
support@journeyhealth.example
Replies within 1 business day
Mailing address
Journey Health, Inc.
123 Wellness Way, Suite 400
New York, NY 10001
Care team hours
Mon–Fri · 8am–8pm ET
Sat–Sun · 10am–4pm ET
If this is a medical emergency, call 911. Journey is not designed for urgent or emergency medical situations.
Reporting side effects
Message your care team through the Journey platform or email support@journeyhealth.example. You may also report adverse events directly to the FDA at fda.gov/medwatch or 1-800-FDA-1088.
Filing a complaint
We take every concern seriously. Email complaints@journeyhealth.example or call 1-800-000-0000. Complaints are acknowledged within 2 business days and resolved within 30 days when possible.