US-Licensed Clinicians Personalized Treatment Plans Discreet At-Home Delivery 100% Hipaa-compliant US-Licensed Clinicians Personalized Treatment Plans Discreet At-Home Delivery 100% Hipaa-compliant US-Licensed Clinicians Personalized Treatment Plans Discreet At-Home Delivery 100% Hipaa-compliant

Contact

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Reach our care team, customer support, or compliance team using the channels below.

Phone

+1 (908) 487-8144

Email

hello@withjourneyrx.com
Replies within 1 business day

Care team hours

Mon–Fri · 8am–8pm ET
Sat–Sun · 10am–4pm ET
If this is a medical emergency, call 911. Journey is not designed for urgent or emergency medical situations.

Reporting side effects

Message your care team through the Journey platform or email hello@withjourneyrx.com. You may also report adverse events directly to the FDA at fda.gov/medwatch or 1-800-FDA-1088.

Filing a complaint

We take every concern seriously. Email hello@withjourneyrx.com or call +1 (908) 487-8144. Complaints are acknowledged within 2 business days and resolved within 30 days when possible.