Accessibility statement

Our commitment

Journey is committed to making its telehealth platform usable by everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Measures we take

• Include accessibility as part of design, engineering, and quality reviews.
• Provide text alternatives for non-text content where meaningful.
• Support keyboard navigation and screen-reader compatibility on core flows.
• Maintain sufficient color contrast and resizable text.

Known limitations

Despite our efforts, some content may not yet be fully accessible. We are actively working to address issues as they are identified.

Report an issue or request assistance

If you encounter an accessibility barrier on Journey, or need help completing a task on the platform, please contact us so we can assist and address the issue:

• Email: hello@withjourneyrx.com
• Phone: (908) 487-8144 (Mon–Fri, 9am–6pm ET)

We aim to respond to accessibility requests within 2 business days.